Amber Paisley is committed to ensuring customer satisfaction with every purchase. However, due to the nature of our business and international clientele, we maintain a strict No Return and Exchange Policy for all products.
1. Policy Overview
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All sales are final. Once an order has been placed and delivered, it cannot be returned or exchanged.
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We strongly encourage customers to review product details, sizes, and descriptions carefully before making a purchase.
2. Exceptions to the Policy
While we do not accept returns or exchanges, we understand that issues may occasionally arise. In the event of:
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Damaged Items: If an item arrives damaged, please notify us within 48 hours of delivery. Provide clear photographs of the damaged product and its packaging.
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Incorrect Items: If you receive an incorrect item, contact us immediately with order details and images of the received product.
Our team will review your case and, if deemed valid, will offer a resolution such as a replacement or refund.
3. How to Contact Us
If you need assistance with a damaged or incorrect item, please reach out to us:
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Phone: +91 97990 81119
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Email: amberpaisleyjaipur@gmail.com