Got Questions? We've Got Answers
1. What products do you offer?
We specialize in high-quality home textiles, including quilts, bed linens, tablecloths, table runners, napkins, cushion covers, and more .
2. Are your products handmade?
Yes! Many of our products are crafted with love by skilled artisans using premium fabrics and traditional techniques.
3. What materials do you use?
We use high-quality cotton, linen, and other premium fabrics to ensure comfort, durability, and elegance in every piece.
4. How do I place an order?
You can place an order directly on our website or DM us on Instagram/Facebook. We also accept orders via WhatsApp for your convenience.
5. Do you offer customizations?
Yes! We offer customization options for sizes, colors, and designs on select products. Contact us to discuss your requirements.
6. How do I take care of my textiles?
For longevity, we recommend gentle machine wash or hand wash in cold water. Avoid harsh detergents and dry in shade for best results. Specific care instructions are provided with each product.
7. What are your shipping options?
We offer standard and express shipping across multiple locations. Shipping charges may vary based on location and order size.
8. Do you ship internationally?
Yes! We offer international shipping. Please contact us for shipping rates and estimated delivery times.
9. What is your return/exchange policy?
We accept returns/exchanges for defective or incorrect items within [X] days of delivery. The product must be unused and in its original packaging. Customized products are non-returnable.
10. How can I contact customer support?
You can reach us via email, WhatsApp, or through our social media channels. We’re happy to assist you!